Terms of service
Terms of Service
1. Overview These Terms of Service ("Terms") govern your use of the Hearvio website and the purchase of products from our store. By visiting our site and/or purchasing from us, you agree to be bound by these Terms. Please read them carefully before placing an order.
2. About Us Hearvio is a UK-based online retailer.
- Email: mariar-odrigues32@hotmail.com
- Address: 8 Wressle Road, Brigg DN20 0DB, United Kingdom
3. Eligibility By using our website, you confirm that you are at least 18 years of age, or that you have the consent of a parent or guardian. You agree to provide accurate and complete information when placing an order.
4. Products We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change without notice. We make every effort to display products accurately, but we cannot guarantee that your screen's display of colours or details will be perfectly accurate.
5. Pricing & Payment All prices are listed in GBP (£) and are inclusive of VAT where applicable. We accept payment via the methods available at checkout. We reserve the right to refuse or cancel any order if fraud or an unauthorised transaction is suspected.
6. Orders & Contract Placing an order constitutes an offer to purchase. A contract is formed when we send you an order confirmation email. We reserve the right to cancel or refuse any order at our discretion, in which case you will receive a full refund.
7. Shipping & Delivery We aim to dispatch orders within the timeframe stated on our website. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by couriers or circumstances outside our control. Risk of loss and title for items pass to you upon delivery.
8. Returns & Refunds Returns and refunds are handled in accordance with our [Return & Refund Policy], which forms part of these Terms. Under the UK Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods without giving a reason.
9. Consumer Rights As a UK consumer, you are protected by the Consumer Rights Act 2015. If a product is faulty, not as described, or unfit for purpose, you are entitled to a repair, replacement, or refund. Nothing in these Terms affects your statutory rights.
10. Intellectual Property All content on this website — including text, images, logos, and graphics — is the property of Hearvio or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
11. Limitation of Liability To the fullest extent permitted by law, Hearvio shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the amount paid for the product(s) in question.
12. Third-Party Links Our website may contain links to third-party websites. These are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them.
13. Privacy Your use of our website is also governed by our [Privacy Policy], which is incorporated into these Terms by reference.
14. Governing Law These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to These Terms We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
16. Contact Us If you have any questions about these Terms, please contact us:
- Email: mariar-odrigues32@hotmail.com
- Address: 8 Wressle Road, Brigg DN20 0DB, United Kingdom